FAQ

When you log in with a smartphone or tablet with the app installed, My Page will appear.
From there, you can access the barcode reading screen.

If you are accessing the site for the first time, you will be asked for permission to use the camera.
Once the camera is activated, simply scan the barcode.

If the camera does not start even though you have allowed it, please access the barcode reading screen again.

Barcodes must be read with a smartphone or tablet device with a camera.

In rare cases, the camera will not start, but this is due to the fact that the files required to run the application have not been fully loaded.
Reloading (reloading and redisplaying) will resolve this issue.

If you do not operate the camera for a period of time, it may stop.
Reloading (reloading) the camera will make it appear again.